Franchise Care

Welcome to Franchise Care

Portals

  1. Technology

    You can raise a Technology Related Service Desk request from the options provided.

    Please note Operating hours are
    08:00 to 20:00 AEST Weekdays
    08:00 to 17:00 AEST Weekends

    For anything Urgent please contact 1300 383 129 Option 3.

    To escalate a logged ticket:
    https://minordkl.atlassian.net/wiki/x/AgDHjg

  2. HR

    Welcome! You can raise a request for HR using the options provided.

  3. Supply Chain

    Welcome! You can raise a Supply Chain request including TCC Live issues from the options provided.

  4. Training

    Welcome! You can raise a Training request from the options provided.

  5. Marketing

    Welcome! You can raise a Marketing request from the options provided.

  6. Operations Excellence

    Welcome! You can raise a Operations Excellence request from the options provided.

  7. TCC Gift Cards, VIP Rack Cards & TCC Cash

    Welcome! You can raise a TCC Gift Card and TCC Cash request from the options provided.

  8. Trading Hours

    To be used by Franchise Business Coaches only. For Franchise Partners, please contact your FBC

  9. VOC

    Welcome! You can raise a VOC request from the options provided.

Suggested forms

  • Internet in Technology

    Issue with the in store Internet

  • Store - General Enquiries in Technology

    Get assistance for general Technology problems and questions.

  • Employee Codes in Technology

    Request new POS login codes, change Employee codes or disable employee codes

  • IT Menu Brief in Technology

    All New Menu, National Promotion, LSM, Coupon and Trial's must be submitted here

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