Setup Voicemail

To configure a voicemail in Microsoft Teams for your work number, open Microsoft Teams and click on the three dots in the top right, then select Settings

Open

Once in the settings page, click on the Calls tab

Open

This page is where you can manage all aspects of Teams Calling. For Voicemail there are two headings to focus on; Manage voicemail and Manage out-of-office voicemail.

Open

This heading is where you can either record a custom greeting, or type a greeting that will be spoken by a robot when someone is sent to your voicemail.

To record a custom greeting press the Record a Greeting button, this will bring up a call window to guide you through recording your voicemail.

To use a text to speech voice to read your voicemail, just type what you would like it to say in the Your Custom Greeting text box and it will be read aloud.

This page is also where you can choose whether you would like all calls to go directly to voicemail when your out of office is enabled. To do this tick the relevant boxes under When should your greeting play.