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Vitamix Blender Cleaning and Operating Procedures

Vitamix Blender Cleaning and Operating Procedures

Owned by Isabella Runge (Unlicensed)
Last updated: Sept 02, 2024
4 min read

The Quiet One

 

Settings

Button 3: Frappes, Smoothies

Button 4: Milkshakes, Thickshake

Important

Do not pass the blender through the dishwasher. The heat weakens the plastic causing it to shatter if dropped. If using a spoon to assist in serving a frappe mix, make sure that it is removed before making another frappe.

 

Operation

  1. Place the jug onto the base of the blender. Check lid is securely in place

  2. Check the timer is set on 15 seconds

  3. Start blender by selecting the desired button for what you’re making

  4. Remove the jug by lifting off. Ensure the blender has completely stopped before removing the jug to avoid damage to the spinning cog.

Cleaning

During service:

  1. Rinse the entire jug, including lid, with a mix of warm water and chemical sanitiser

  2. Rinse the entire jug, including lid, for a second time with cold water

At end of trade:

  1. Clean the jug thoroughly with detergent and warm water, and then spray with sanitiser

  2. Wipe the base of the blender with a damp sanitised cloth to remove any milk splashes or build up

  3. Allow to air dry

Once a week:

Remove cover door:

  1. The cover door can be removed by opening it until the door is horizontal. Then gently spread the sides of the door over the round hinges and remove

  2. To reinstall the cover door, gently spread the sides of the door and place the door hinge cutouts over the round hinges

Remove back cover (sound enclosure):

  1. First ensure that the blender is turned off

  2. Grasp the enclosure with both hands

  3. Tilt slightly back and pull the enclosure straight up. (Figure B)This can sometimes be a tad tough so use caution

  4. To reinstall, align the opening in the base plate over the back cover (Figure C)

  5. Start on one side of the centering pad and slowly lay the back cover into position ensuring that the sound dampening pad is not pinched by any portion of the base plate

Disassemble:

  1. Use a damp cloth and All Purpose Cleaner to clean each part

  2. Do not put back together without drying first

  3. This should be completed once a week to maintain cleanliness and reduce odour

 

 

 

 

 

Troubleshooting

Problems

Possible Actions

Problems

Possible Actions

  • Loud noise from blender container blade area

  • Container blades do not spin

  • Increased vibration

  • Leaking from bottom of container

a. Broken or worn drive socket. Replace (Item#891)

b. Check blade assembly for loose, damaged or nicked components and replace

c. Tighten retainer nut with the retainer nut wrench moving clockwise unit it is snug

  • Loud grinding noise from the blender motor

Damaged motor bearings, your machine may need to be repaired

  • Machine will not run

  • Display window does not say “Ready”

a. Double-check to make sure power cord is firmly in power outlet

b. Check to make sure the On/Off power switch is in the On position

c. Turn the On/Off power switch off, then on, to reboot the electronics

  • Machine starts then shuts off

Make sure there is power to the machine

  • Display window reads “SHUT DOWN SEE MANUAL”

Let the machine cool for an hour, restart

  • Display window reads “MOTOR LOCKED PROGRAM TERMINATED”

Let the machine cool for an hour, restart

  • Machine is running irregularly

  • “NO PROGRAM” is displayed when a button is pushed

  • Button pressed starts wrong program

  • Machine starts by itself

  • A specific program button is defective

  • Machine does not work when first tried

  • Machine works but no information displayed on screen

  • Program buttons run the blender on the same speed

a. Turn the machine off and on again
to reset the programming.
b. Try plugging the machine into a
new outlet.

  • Display window reads “CORRUPT DATA”

Turn the machine off and on again to reset the programming

  • Display window reads “THERMAL SENSOR FAILURE”

Call Vitamix technical support

  • Machine stops in the middle of its blend cycle and resets; display window reads “VITAMIX GENERAL PROGRAM” then “READY”

a. Plug the machine into its own power supply

b. Make sure the machine is not running on a long extension cord

  • If the machine has overheated: The motor will stop and the message “MOTOR HAS OVERHEATED REMOVE THE CONTAINER, THEN PRESS START,” will scroll across the display window, while the words “HOT SHUTDOWN” will remain in the display window alerting you of the problem.

Remove the container, shut the cover door and press the Start/Stop button and run the machine for two minutes. When the motor is cool, “READY” will appear in the display window.

 

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